Can I buy more hours?
Yes, you can buy multiple Koala packages and cumulate as many hours as you need.
Can I subscribe for one month only?
Yes, when you sign up simply let us know that you would like a one-off only.
I don't live in Zurich - can I use your services?
It depends. Most of our corporate services are not bound to any location. Some private services however might require our physical presence. Just talk to us and we'll find out.
What happens after I sign up?
Once you are confirmed as a client, you will receive your invoice and the contact details of your Koala and you can start delegating tasks.
How do I delegate tasks?
Simply contact your Koala and tell him/her what you need.
Our team is available from Monday - Friday 08.00 - 19.00h.
How can I cancel my subscription?
You can cancel your subscription by e-mail for no reason by the end of the month.
What is NOT included?
✘ Your subscription does not include any 3rd party services.
You will have to pay for 3rd parties who provide you with organized services (Cleaning, Laundry, Repairs etc.) separately. After the service providers have completed their service, they will provide you with their invoice.